Privacy policy

We are Skyline Mobility Co., Ltd. ("SKYLINE"), and we sell electric off-road motorcycles directly and through dealers. This policy explains what we collect, why, and what you can ask us to do with it.

What we collect

• Order data — name, delivery address, email, phone, order contents and payment status. Card numbers are never stored by us; they are handled by the payment provider and we keep only the last four digits.
• Enquiry data — company, contact details, volume and any file you upload.
• Usage data — aggregated page views, only if you accept analytics cookies.

Why we process it

To fulfil orders (contract), to answer enquiries (legitimate interest), to meet tax and export obligations (legal obligation), and to improve the site (consent).

Who we share it with

Freight forwarders, payment providers and our email provider — each only with the data needed for their task. We do not sell personal data and we do not run third-party advertising profiles on this site.

International transfers

Orders are fulfilled from Ningbo, China. Transfers from the EEA rely on standard contractual clauses. EU customer data used for support is mirrored to our EU hosting region.

How long

Order records: 10 years for tax. Enquiries: 24 months. Analytics: 14 months, aggregated.

Your rights

Access, correction, deletion, portability and objection. Write to privacy@skyline.example and we answer within 30 days. You can also complain to your local supervisory authority.